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ADP Project Manager II, Process Improvement in Florham Park, New Jersey

Unlock Your Career Potential: Project Management at ADP. It's the machine that propels us forward with commitment and excellence. You are savvy about our business environment and know how to adeptly manage people and processes. You have the leadership, people and analytical skills to ensure projects reach the finish line on time, within scope and within budget. We give you the tools to succeed, with continuous opportunities to train and advance.

ADP is hiring a Project Manager II, Process Improvement (Internal Projects) . In this position, you'll be responsible for the successful planning, coordination, and implementation of a variety of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.


  • Leading full lifecycle internal system and process implementations, as well as Lean Six Sigma process improvement projects for internal Insurance Services clients

  • Manage all project phases, including Initiation, Planning, Execution, Monitoring, Control and Closure

  • Create project plans, including deliverables, activities, communication, timelines, risks and budgets - following our project standard

  • Direct day-to-day activities of projects and staff in a diverse matrixed organization

  • Ensure milestones are successfully met through oversight and coordination of resources

  • Work collaboratively with other teams impacting the project while developing rapport and building long-lasting positive business relationships

  • Lead communication with all stakeholders and team members through completion of the project

  • Provide scheduled and on-demand status reports and updates

  • Direct project timelines and budgets

  • Assess, manage, resolve and escalate (if necessary) risks and issues

  • Tailor processes to meet the needs of individual projects and demonstrate flexibility if parameters change

  • Make decisions based on information and input in a timely manner

  • Work on projects of high complexity and on several projects concurrently

  • Leveraging PMI Project Management and Lean Six Sigma methodologies and tools


  • Bachelor's degree

  • At least three years of project management experience

  • At least two years experience leading projects

  • Must be comfortable working with executive stakeholders as well as with large and diverse teams

  • Strong communication and interpersonal skills

  • Collaborative approach to work

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • CAPM or PMP project management certification

  • Lean Six Sigma Green Belt or Black Belt certification

  • Experience with project management and lean six sigma tools and structured methodologies

  • Prior experience with successfully implementing corporate technologies / internal solutions

  • Knowledge of Insurance Services and related company products

  • Excellent organizational, planning and time management skills for handling multiple and conflicting activities

  • Excellent negotiation, communication, presentation and facilitation skills

  • Expertise with Microsoft Office, Microsoft Project, Visio, Microsoft 365 Automation, Minitab, Smartsheet

  • Commitment to being accountable for results

  • Strong focus on internal client service and delivery

  • Ability to think independently and make decisions

  • Capacity to effectively lead a project team

Explore our COVID-19 page to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.